Our commitment to transparency includes clear refund and cancellation terms.
All digital products, including online courses and educational materials, are non-refundable once access is granted. This is because digital products are delivered instantly and cannot be "returned" in the traditional sense.
Before purchasing any digital product, we encourage you to review the course description, curriculum, and any available preview materials to ensure it meets your needs.
Rescheduling Policy: Mentorship sessions can be rescheduled with at least 24 hours notice. Please contact us as soon as possible if you need to reschedule.
Refund Policy: Mentorship sessions are non-refundable once the session has been delivered. If you are unable to attend and do not provide 24 hours notice, the session will be considered delivered and no refund will be issued.
For our Pay Per Call lead generation services, refunds are handled on a case-by-case basis:
If you believe there has been a billing error or have concerns about charges, you must report the issue within 48 hours of the charge appearing on your statement.
Please contact us at: billing@himalayadigitalhub.com
Include your account details, the date of the charge, and a clear description of the issue. We will investigate and respond within 2-3 business days.
Pay Per Call Services: You may cancel your partnership at any time by providing written notice. Cancellation will take effect at the end of the current billing period. You will be responsible for payment of all calls delivered up to the cancellation date.
Subscription Services: If we offer subscription-based services in the future, you may cancel at any time. No refunds will be provided for partial months or unused portions of the subscription.
This refund policy is designed to be fair to both parties. We encourage all potential partners to take advantage of our free test call offer to evaluate our service quality before making a commitment.
Questions about our refund policy? We're here to help.
Contact SupportFor billing inquiries or refund requests, please contact our billing team.
Billing Issues: billing@himalayadigitalhub.com
General Support: support@himalayadigitalhub.com
Phone/WhatsApp: +91 8859221040